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Paper passes no longer accepted for Valley Metro as of Oct. 28

The new payment system, Copper Card, will be the only payment method after Oct. 28, when paper passes go away.
Credit: Valley Metro

PHOENIX — Time is running out for those who commute on the Valley Metro to switch to the system's new payment method.

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The transportation service will change from paper tickets to a card system at the end of October.

The new payment system, Copper Card, will be the only payment method after Oct. 28, when paper passes go away.

Valley Metro will hold a fare system pop-up event on Oct. 10 from 8 a.m. until 12 p.m. at the Sunnyslope Community Center, located at 802 E Vogel Avenue.

At the event, representatives will be on hand to answer questions and help Metro commuters convert their paper passes to the new fare system.

For information on how to get a Copper Card, register a card or reload a card, click here.

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What is the Valley?:

“The Valley” is what locals call the Phoenix Metropolitan Area. It is considered the largest metropolitan area in the Southwest.

The Valley is made up of various major cities other than Phoenix, including:

  • Mesa
  • Chandler
  • Scottsdale
  • Tempe
  • Glendale
  • Surprise
  • Peoria
  • Gilbert
  • El Mirage
  • Avondale
  • Litchfield Park
  • Goodyear
  • Buckeye

Whether a city is in the “East Valley” or “West Valley” depends on where it is in relation to Phoenix.

The cities of the Valley have a combined population of 4,845,832 people, according to the 2020 United States Census. This makes it the 11th largest metropolitan area in the country right behind the Boston and Atlanta areas.

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